Management Trainee

Qualifications:

·         Associates Degree or Bachelor’s Degree required.  
·         6 Months Customer Service or Sales experience or management within a sales and customer service industry

·         Will consider 1 year of organization involvement in lieu of work experience (i.e. student organizations, volunteering, community involvement or student athlete)

·         Current and valid driver’s license 

·         Satisfactory driving record 

·         Satisfactory background check, including criminal and credit checks

·         Must be eligible to work in the United States

 

Knowledge/Skills/Abilities:

·         Sales Orientation – knowledge of sales techniques and ability to excel in a competitive environment. Ability to meet sales goals and market services to various industries while assisting to increase business and income

·         Work Ethic – ability to work independently and/or as a team. Strong time management, attention to detail and ability to handle multiple tasks, as well as resolve recurring and irregular problems

·         Ability to work cooperatively with others in the accomplishment of joint tasks and common objectives

·         Ability to work and succeed in a multi-cultural environment

·         Initiative and application – resourceful, independent thinker, with attention and application to work (ability to use own judgment and self-reliant)

 

Duties:

 

Customer Service and Operations

·         Provide a high level of customer service by assisting customers and assessing their rental needs in person and/or by phone

·         Effectively market the company while picking up and/or dropping off customers in a safe and courteous manner and assisting customers as needed

·         Conduct follow-up with various businesses and customers, including insurance adjusters or agents, dealerships, auto body shops, road-side assistance and national reservations to obtain appropriate information regarding the status and availability of rentals and customers’ vehicles

·         Clean vehicle interior and exterior by hand or by operating washing equipment when needed

·         Notify Management of any known customer problems

 

Sales and Marketing/Financial Performance

·         Apply appropriate rental charges and handle all forms of customer payment 

·         May collect and receive branch receivables or vehicles

·         Understand, communicate and sell optional protection products, rental terms and conditions, vehicle

·         features and benefits, fuel options and additional equipment

·         Assist in Branch sales and marketing efforts to increase business and income

 

 

Fleet Management and Maintenance

·         Notify Management of any known vehicle problems and any required vehicle maintenance

 

Miscellaneous

·         Continuously build knowledge and skills, pursue training and development opportunities, and attend required company-sponsored training classes

·         Maintain a regular and reliable level of attendance

·         Perform miscellaneous job-related duties as assigned

 

To apply for this position, please go to www.go.enterprise.com and complete the online application.

 

Please direct any questions to the Recruiting Department at 806-535-5522.

 

EOE  M/F/D/V